Dear Sir, Madam,
I hope you can help me fast with the following please. Out of nowhere I am no longer able to download any of my files on my website on www.imrfmro.org.
When clicking on one of the links, for example on this page: https://www.imrfmro.org/librarymropubli ... mrolibrary
It gives me the screen of Death (blank screen). It supposed to go to a new page where it displays the details of the file + download button.
When going to a category list page: https://www.imrfmro.org/mro-library-phi ... s-download# same thing happens.
What I have done already:
- Updated Phocadownload, but no luck so far.
- Then Uninstalled and reinstalled phocadownload and its plugins and modules.
- And Copied back in the database files in the database.
- Made up a fresh page, attached it to a menu and tested the link. Still the same symptoms.
Nothing so far seems to work.
I can't figure out what is going on and the de-bugging system doesn't give me much to work with either.
Could you please help?
I thank you in advance for your kind help.
Kindest regards,
Wendy
Screen of Death when downloading a file
-
- Phoca Newbie
- Posts: 2
- Joined: 20 Feb 2018, 09:57
- Benno
- Phoca Hero
- Posts: 9451
- Joined: 04 Dec 2008, 11:58
- Location: Germany
- Contact:
Re: Screen of Death when downloading a file
Hi,
Did you solve the problem yourself? I get no error 500 or blank screen ....
Kind regards,
Benno
Did you solve the problem yourself? I get no error 500 or blank screen ....
Kind regards,
Benno
-
- Phoca Newbie
- Posts: 2
- Joined: 20 Feb 2018, 09:57
Re: Screen of Death when downloading a file
Dear Benno,
Thanks for having a look, but I managed to solve the problem myself (by pure chance and a brainwave). Hence that you were able to download the file(s) no problem. Apparently OSE Membership and OSE Fileman were terribly in the way (2 third party extensions). So I uninstalled them, and now Phocadownload is working again! Hooray! Many thanks for having a look, your help and trying out a download.
Kindest regards,
Wendy
Thanks for having a look, but I managed to solve the problem myself (by pure chance and a brainwave). Hence that you were able to download the file(s) no problem. Apparently OSE Membership and OSE Fileman were terribly in the way (2 third party extensions). So I uninstalled them, and now Phocadownload is working again! Hooray! Many thanks for having a look, your help and trying out a download.
Kindest regards,
Wendy
- Benno
- Phoca Hero
- Posts: 9451
- Joined: 04 Dec 2008, 11:58
- Location: Germany
- Contact:
Re: Screen of Death when downloading a file
You're welcome!
Kind regards,
Benno
Kind regards,
Benno