[Solved] Dowload link missing

[jemiAdmin]

I've been using Pocha downloads for a long time and it worked well.
Unfortunately, I've just discovered that now is not working good any more. It seems that the download link is missing. When I click it I just get a blank page.


I'm using the latest version of Joomla! (3.3.6) and Pocha (3.0.6). I'll be grateful if someone can help me.

[jemiAdmin]

I've checked the system option of my joomla installation. All seems fine.I've also checked the link on different computers and with different browsers. Anyone is so kind to help me?

[Jan]

Hi, I see, hmm, blank page mostly means a php error - so try to enable php error reporting or try to see the errorLog on your server, I think, there must be some error message which should tell more

Anyway try to see this posts, there were similar problem (but not the same) causes by some system plugin, so check the system plugins too (check the extensions you have installed in last days, etc.)

Jan

[jemiAdmin]

My server administrator says that this is due to two plugins required by Phoca Downloads, namely plugin JSN ImageShow e al System - JSN Framework. Unfortunately, I've removed them and not updated as he suggested me.
Can anyone help me to find these plugins and to know if they are really used by Phocha?

Thanks

[jemiAdmin]

I've updated all the JSN plugins. However, it still does not work. What I get now is:


[Mon Feb 23 15:43:08 2015] [warn] [client 81.31.144.178] mod_fcgid: stderr: PHP Fatal error: Call to undefined method RuntimeException::get() in /jemi.it/public_html/templates/yoo_revista/error.php on line 20, referer: http://www.jemi.it/index.php/biblioteca ... resh-della -parlata-di-piana-degli-albanesi
[Mon Feb 23 15:45:49 2015] [warn] [client 81.31.144.178] mod_fcgid: stderr: PHP Fatal error: Call to undefined method RuntimeException::get() in /jemi.it/public_html/templates/yoo_revista/error.php on line 20, referer: http://www.jemi.it/index.php/biblioteca ... ghion-2015

[jemiAdmin]

My server manager solved the issue. He said me it was caused by Phocha Download.
The error he solved was:

#1054 Unknown column 'c.tokenhits' in 'field list' SQL=SELECT c.catid, c.filename, c.directlink, c.link_external, c.access, c.confirm_license, c.metakey, c.metadesc, cc.access as cataccess, cc.accessuserid as cataccessuserid, c.tokenhits FROM xc9k7_phocadownload AS c, xc9k7_phocadownload_categories AS cc WHERE c.id = 66 AND c.published = 1 AND c.approved = 1 AND c.catid = cc.id AND cc.access IN (1,1,5) AND ( c.publish_up = '0000-00-00 00:00:00' OR c.publish_up <= '2015-02-24 11:28:36' ) AND ( c.publish_down = '0000-00-00 00:00:00' OR c.publish_down >= '2015-02-24 11:28:36' ) ORDER BY c.ordering LIMIT 0, 1

I hope it will help someone else.

[Jan]

Hi, see:
https://www.phoca.cz/documents/16-joomla ... extensions
Jan