delivery error for shop email

[treybraid]

im running test invoice's and i am recvng the invoice and it looks fine... the email i have specified in the shop isnt not getting it - kinda weird ...i am getting delivery error's.... i have run the php test and everything is installed inthe database... this is what it tell's me:

Hi. This is the qmail-send program at ip-72.167.37.152.ip.secureserver.net.
I'm afraid I wasn't able to deliver your message to the following addresses.
This is a permanent error; I've given up. Sorry it didn't work out.

<ecommerce@crossco.com>:
This address no longer accepts mail.

so on a hunch i sent a test email from outlook and it is a working email... we recently switched isp's to godaddy and the ssl cert is in the process of being installed - i dont know if it yet or not... could that be the issue?

thanks
trey

using joomla 1.5.6 and most recent version of virtuemart...

[Jan]

Hi, no idea... this addon uses the Joomla! framework e-mailing so I cannot say what can be wrong. Maybe the changing of sending methods can help (???) - php mailer -> smtp ....

Jan

[treybraid]

jan me too... i dont know why it isnt working... i have a couple of other personal email address's and it is delivered fine to those... when i am put the email address for the client, then it bounce's back and ends up in the junk folder... the client has the domain with godaddy... does this work hand in hand with ajax? which i have disabled... wondering...

now i just went in an disabled the cloaking plugin in the joomla backend--could that have been the cause...i am using the " php mail function "...

this is the error i am getting...

Hi. This is the qmail-send program at ip-72.167.37.152.ip.secureserver.net.
I'm afraid I wasn't able to deliver your message to the following addresses.
This is a permanent error; I've given up. Sorry it didn't work out.

<sales@buymeriam.com>:
This address no longer accepts mail.

--- Below this line is a copy of the message.

Return-Path: <trey.braid@charter.net>
Received: (qmail 11210 invoked by uid 48); 24 Nov 2008 16:58:53 -0500
To: sales@buymeriam.com
Subject: NEW BuyMeriam.Com ORDER TO PROCESS Purchase Order - 3010
Date: Mon, 24 Nov 2008 16:58:53 -0500
From: trey briad <trey.braid@charter.net>
Message-ID: <75a19c4c415c904633e70eafff8d7ba8@www.buymeriam.com>
X-Priority: 3
X-Mailer: PHPMailer [version 1.73]
MIME-Version: 1.0
Content-Type: multipart/related;
type="text/html";
boundary="b1_75a19c4c415c904633e70eafff8d7ba8"


--b1_75a19c4c415c904633e70eafff8d7ba8
Content-Type: multipart/alternative;
boundary="b2_75a19c4c415c904633e70eafff8d7ba8"

--b2_75a19c4c415c904633e70eafff8d7ba8
Content-Type: text/plain; charset = "utf-8"
Content-Transfer-Encoding: 8bit

[Jan]

??? no there is nothing working with ajax... maybe the incomming box has some problems with e.g. attachment ???

Jan

[treybraid]

their email address is working fine... what format is the email delivered to the recipient... isnt it an HTML doc...
trey

could the joomla cloaking have been the culprit?

[treybraid]

jan the client just told me that we dont have a dedicated ip address for the domain--- it is on a shared server... from reading the error in the email that looks like the culprit... what do you think?

trey

[Jan]

this is a html message, (created by Joomla! framework e-mail method)

see:
administrator\components\com_virtuemart\classes\ps_delivery.php

$sendMail = JUtility::sendMail($from, $fromname, $to, $subject, $htmlMessage, true, $cc, $bcc, $attachment, $replyto, $replytoname);

Jan