Opening category take more then 2 minutes

Phoca Download - download manager
User avatar
denisphi
Phoca Newbie
Phoca Newbie
Posts: 3
Joined: 01 Mar 2017, 12:50

Opening category take more then 2 minutes

Post by denisphi »

Hello guys,
i have this kind of problem

when i'm on category views, any category i open it takes more then 2 minutes to open it

one is empty and one has just 5 pdf files. after upgrade site is working well, backend too and also when i choose to open fronmenu the view categories

i have problem only when i choose ONE category

http://www.ugdcecbg.it/documenti.html

how i can understand if there is some conflict or what?
thanks for help or any suggestion
Denis
User avatar
Jan
Phoca Hero
Phoca Hero
Posts: 48550
Joined: 10 Nov 2007, 18:23
Location: Czech Republic
Contact:

Re: Opening category take more then 2 minutes

Post by Jan »

Hi, you should check other loaded parts on your site (e.g. the displaying of percentage, etc.) When you open one category and there are e.g. 5 files, only 5 items are loaded from database (plus on information about the category) - so there should not be any problem to load the data.

Try to see your errorLog on server and try to enable debug mode on your site (in Global configuration) to see the debug of loading the data. There you should see is some sql query or part of the site loads slowly.

When I see the site in web developer, the site is loaded quickly but the finishing depends on different javascript libraries somehow does not finish but why this should be maybe the question on the developers of the javascript libraries :idea:

Jan
If you find Phoca extensions useful, please support the project
User avatar
denisphi
Phoca Newbie
Phoca Newbie
Posts: 3
Joined: 01 Mar 2017, 12:50

Re: Opening category take more then 2 minutes

Post by denisphi »

Hi
ok
thanks i'll try to check..
thanks a lota
User avatar
Jan
Phoca Hero
Phoca Hero
Posts: 48550
Joined: 10 Nov 2007, 18:23
Location: Czech Republic
Contact:

Re: Opening category take more then 2 minutes

Post by Jan »

Ok
If you find Phoca extensions useful, please support the project
User avatar
denisphi
Phoca Newbie
Phoca Newbie
Posts: 3
Joined: 01 Mar 2017, 12:50

Re: Opening category take more then 2 minutes

Post by denisphi »

Hello, unfortunately i didn't solvve the problem
can't understand from debug where is the error or if the error is on the MySql database

i create a new category and the problem is still, is only when i open a category of phoca download

any other idea for find the problem?
thanks a lot
User avatar
Jan
Phoca Hero
Phoca Hero
Posts: 48550
Joined: 10 Nov 2007, 18:23
Location: Czech Republic
Contact:

Re: Opening category take more then 2 minutes

Post by Jan »

Hi, did you check the template (switch to another for test), did you check the modules loaded on the same page, did you check the system plugins loaded on the same page?

Jan
If you find Phoca extensions useful, please support the project
Post Reply