Downloadpage becomes blank after 1 download

[Vugter71]

Hi,

When I download a file on my website, and I try again (for testing purposes) for a second time, the page turns blank and I'm not able to download anymore.

Example: https://www.zzperworden.info/zzp-docume ... checklists

I have set all parameters to unlimited download.

Thanx for your help!

Paul

[christine]

Hi Paul,

I'm afraid, but I don't know the reason for.

Check Downloads Parameter please: https://www.phoca.cz/documents/17-phoca ... e-joomla-3
Options > Control Panel / Downloads > Ignore File Types Checking / > Allowed File Types ...

Moet maar even gaan kijken.

Groetjes, Christine

[Vugter71]

Hi Christine,

I have set this parameter to ignore the file check.

Does the same happen to you? Are you able to download only once?

Thanx for your help

Paul

[christine]

Hi Paul,

unfortunately YES (white screen). I see AJAX loading/script ... also jQuery conflict? Sorry, I don' know.
Maybe this could help? https://extensions.joomla.org/extension/jquery-easy/

Kind regards, Christine

[Vugter71]

Hi Christine,

I installed the plugin, but it doesn't seem to help.

I noticed this: when I clear the cache in system->clear cache I'm able to download again (1 time).

Anymore suggestions?

Thanx

Paul

[christine]

Hi Paul,

acc. jQuery Easy Plugin - Try following settings:

Enable jQuery: JQuery
JQuery > Version: Joomla Framework
Migrate > Version: Joomla Framework

Under Advanced Site Options
Replace When Unique: Yes
Add When Missing: Yes
Strip No Conflict Code: Yes
Add No Conflict Code: Thru Script
Fix Document Ready: Yes (respectively to try again with: NO, If this does not work)
------------------
white screen > preferably to set Error reporting to Maximum:
System > Global Configuration > Server > Error Reporting > Maximum

Kind regards, Christine

[christine]

Hi Paul,

additional information: Pls update your Joomla Version J3.7.0 to J 3.7.2!

a) there was an important security release J 3.7.1 and some bug releases J 3.7.2

b) It seems there are Cache problems. Just try to de-active your plugin-system-cache.

Kind regards, Christine

[Vugter71]

Hi Christine,

Thanx again for your help, much appreciated.

I've tried with your suggested settings, but still no result :(

Also updated to 3.7.2....

About caching: switching off has no result...

Regards,

Paul

[christine]

Hi Paul,

checked several time. It works for me now. > No white screen. Clear your browser cache, pls.

In J 3.7.0 there was a small Joomla/Cache bug. In some cases it was necessary to de-aktive Cache.

Kind regards, Christine

[Vugter71]

Yes!

It's working fine, many thnx!

Super bedankt!

Groetjes,

Paul