PhocaDownload component disappeared at backend

[jdgf]

Hello,

there is following problem. At backend I cant find Phocadownload component. I have enclosed
a picture of the backend.

Otherwise Phocadownload is working without trouble at frontend.

Website is working with Joomla 3.8.1, PhocaDownlaod 3.1.4. I have
updated it from 3.1.2 to 3.1.4 today when I discovered the problem.

Regards
Dietmar

[Jan]

Hi, do you mean, that the menu link in administration is missing?

Jan

[jdgf]

Yes I can't open the administration of PhocaDownload at Backend

[Jan]

Hi, there were some guides regarding this problem (when Joomla! does not display a menu link to component), try to see:
viewtopic.php?t=39505

Jan

[jdgf]

Is there an other solution, that I can open and work with phocadownlaod in backend again. I have
inserted the sql file without success.

[jdgf]

Now I have tried to solve the problem and I have installed phocadownload component again.
After the new installation there was showed the backend of phocadownload. Then I could
insert a new file for download. This shows, that the component is working well.

The big problem stays, because the component menu doesn't show the menu item phocadownload.

[Jan]

Hi, this seems like Joomla! has something wrong stored in extension table

When this happens, for users it helped to remove the extension completely and install it again:
https://www.phoca.cz/documents/16-jooml ... m-manually

But this will of course delete or data, so backup is needed (export/import of data)

Jan

[jdgf]

Hello Jan,
how can I do import/export. I haven't found any button at backend.
Which files or data of db have I to backup?
Regards DIetmar

[Jan]

Hi, see:
https://www.phoca.cz/development/50-joo ... o-joomla-3 (backuping and reinstalling is in fact the same procedure like export/import)

Jan

[jdgf]

Hello Jan,
I have deinstalled and new installed PhocaDownlaod, it is now working fine again.
But now my problem is, that Phoca Maps is disappeared. Is there any correlation?

I have deinstalled and installed again PhocaMaps and both components are working.
Do you know the reason for this problem.

Regards Dietmar