Error email download

[skate2k5]

Why when a user downloads a file I receive an email error with the following code:

This is an automatically generated Delivery Status Notification.
Delivery to the following recipients was aborted after 0 second(s):

Thanks

[christine]

Hi skate2k5,

is it a Gmail address? Some hoster will block them. See also: https://en.wikipedia.org/wiki/Sender_Policy_Framework > Principles of operation > "forged E-Mail addresses". Check, if configuration with SMTP will solve this problem - and/or ask your hoster.

Kind regards
Christine

[skate2k5]

no, it's not a @gmail

[Jan]

Hi, then try to check your email settings in your Email and Joomla! - if it is possible to send mail from your Joomla! website

Jan

[skate2k5]

Yes, I receive regular emails from the site

[Jan]

Do you get any exact message, or can you add here a screenshot of this message?

Jan

[skate2k5]

When someone downloads the file I get the following email:
This is an automatically generated Delivery Status Notification.

Delivery to the following recipients was aborted after 0 second(s):
* skate2k5@fastwebnet.it

Reporting-MTA: dns; smartcmd01.ad.aruba.it [62.149.158.11]
Received-From-MTA: dns; webxc248s01.ad.aruba.it [89.46.106.131]
Arrival-Date: Tue, 13 Feb 2018 15:00:06 +0100

Final-recipient: rfc822; skate2k5@fastwebnet.it
Action: failed
Status: 5.1.1
Diagnostic-Code: smtp; 554 Message refused
Last-attempt-Date: Tue, 13 Feb 2018 15:00:06 +0100

Received: by webxc248s01.ad.aruba.it (Postfix, from userid 18111316)
id A3F45154E24D; Tue, 13 Feb 2018 15:00:06 +0100 (CET)
To: skate2k5@fastwebnet.it
Subject: Maitacli - File scaricato
X-PHP-Originating-Script: 18111316:class.phpmailer.php
Date: Tue, 13 Feb 2018 15:00:06 +0100
From: Maitacli <webmaster@maitacli.it>
Message-ID: <ff8f4c4aafc14c1836ff361a43e1d009@www.maitacli.it>
MIME-Version: 1.0
Content-Type: text/plain; charset=utf-8
Content-Transfer-Encoding: 8bit

[skate2k5]

I proceeded to change emails and I solved.
Tks

[Jan]

Ok