Hello everybody, I'm testing my e-commerce platform and I have a problem.
When I submit ad order Phoca sends an e-mail to the customer correctly but dont' send anything to administrator (email: others)
Who knows why? Someone can help me please?
Bye
Phoca Cart sends email to customer but not to admin
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- Phoca Member
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- Joined: 02 Feb 2018, 18:18
- Jan
- Phoca Hero
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Re: Phoca Cart sends email to customer but not to admin
Hi, did you try to set another email to the form field email (others) to see if this is not skipped by email service
Jan
Jan
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- Phoca Member
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Re: Phoca Cart sends email to customer but not to admin
Tried...and you were right! Thank you so much.
I've tried a Gmail account and it works. Maybe before didn't work because i was using an e-mail with two dots on the extension (xxxxx@xxx.xx.xx)?
Is this the explanation for this case?
I've tried a Gmail account and it works. Maybe before didn't work because i was using an e-mail with two dots on the extension (xxxxx@xxx.xx.xx)?
Is this the explanation for this case?
Last edited by MM0233 on 20 Feb 2018, 16:44, edited 1 time in total.
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- Phoca Member
- Posts: 22
- Joined: 02 Feb 2018, 18:18
Re: Phoca Cart sends email to customer but not to admin
I add that any other e-mail with the same extension doesn't work. Can be that any e-mail address that not ends with @gmail.com or @hotmail.com or similars doesn't work? Or maybe the function that verify the e-mail field truncate the string at the first dot?
- Jan
- Phoca Hero
- Posts: 48402
- Joined: 10 Nov 2007, 18:23
- Location: Czech Republic
- Contact:
Re: Phoca Cart sends email to customer but not to admin
Hi, mails are sent by Joomla! mail features which are based on standard common PHP mail features, so this is then much more a question on Joomla! developers or PHP developers or maybe on the mail providers (if they have some limits for such emails sent automatically by server )
Jan
Jan
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