Error with Preview

[irose_57]

Hi. I've just started getting this error on Preview. Is it a permissions issue somewhere?

Thanks

Ian

Forbidden

You don't have permission to access this resource.Server unable to read htaccess file, denying access to be safe

Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.

Apache Server at www.actflyfishers.org.au Port 80

[christine]

Hi,

I can't see Phocadownload component on your site. In addition, there is an error 409: https://httpstatuses.com/409
Maybe also wrong entries in .htaccess (configuration.php) Contact your hoster.

Kind regards
Christine

[irose_57]

Thanks for the reply.

The Phocadownload is only available to registered users so that would be why you can't see it.

Don't know how you're getting the 409.

Ian

[christine]

Hi,

did you check this: https://www.phoca.cz/documents/17-phoca ... ess-rights

how do users get download link? It's outside public_html folder?

Nginx under 1.17.3 (= outdated). Error 403 etc. seems to be server problems and/or or wrong configuration, permissions etc.
Contact your hoster and in addition, maybe error.log could be helpful.

Kind regards
Christine