phoca icons not showing in backend

[wizarddesign]

Hi,

Do you guys have any idea why the icons might not show up in the backend?

like the picture attached:

[Jan]

Hi, there can be a lot of reasons, for example the component was not properly updated and the font css includes obsolete information. Do you use the latest version?

Jan

[wizarddesign]

Hi Jan,

Yes, I installed it last week. but I noticed it is like that on other parts of my backend as well. it is weird. on the front end it is okay

[christine]

Hi,

when I remove temporarily this file from CSS (inspector):
... /media/com_phocacart/duotone/joomla-fonts.css?afc737b0a8f3f0090d068aabecdc303e

then I got the same result as shown on your screenshot. Maybe not loaded?

Kind regards
Christine

[wizarddesign]

Hello Christine,

I tried to find the joomla-font.css and I couldn't.
but that's a good point. I will check my font files.
or maybe it's a permission thing.

[Jan]

HI, which version of Phoca Cart do you use?

[wizarddesign]

I believe it is 3.5.4 .
it doesn't show here:

but it shows here:


but since the problem extend to the joomla itself I am working on it from Joomla forum. I will report back if I find the solution

[wizarddesign]

ok,
here is a little update from Joomla Forum.
it appeared that my max-upload-size and max-file-size were set low.
So I increased them and the problem of icons not showing in Joomla back end was solved.

For Phoca cart though. I still have'nt figured out.

[Jan]

For Phoca cart though. I still have'nt figured out.

What do you mean now exactly:

a) the problem with not displaying the version
b) or the problem with not displaying icons in Phoca Cart?

Jan