feedback clients

[Angelo.pe]

Good morning guys,
I need to creare a file xml for to send a Trustpilot (third-party review service).
How can I do this? Or is there a plugin to connect the ecommerce directly?

Thank you in advance
Angelo

[voymacao]

Hi Angelo,
It looks like you could use the Trustpilot's Javascript integration to display an invitation for review and a trustbox in your site:
https://support.trustpilot.com/hc/en-us ... 0000991848
https://support.trustpilot.com/hc/en-us ... ntegration
Couldn't find anywhere Trustpilot asking for an XML though, can you provide a link?

[Angelo.pe]

https://businessapp.b2b.trustpilot.com/ ... on-methods

[Angelo.pe]

I can use the javascript integration but I don't know where I must put it. Could you help me, please?

[voymacao]

Sorry the link you sent is asking me for a login, but i have no account with Trustpilot.
If you want to use the Javascript integration you need to add it to your pages.
This is independed from Phocacart and you can do it by editing your Joomla theme.
Go to Joomla admin > Extensions > Templates and pick the template you use.
If you use a framework e.g. Helix, Gantry, etc they usually provide a field where you can place your custom code.
Just paste your Script in the Head area. Below example if for a theme is use called Simpli.

[Angelo.pe]

Thank you for your help.
I found this section in my template (gantry)
https://imgur.com/3VFw45W
is it right?

[voymacao]

Hi, yes that's the right place too place your script.
Make sure you create your own script in Trustpilot Business, go to Integrations > JavaScript Integration, then click the Copy code button. Then paste it to this area of your template.

[Jan]

Hi, another way is to use the XML feed if the external service accepts XML

Jan