Greetings,
I have upgraded to the latest version of Joomla and also to the latest version of Phoca Download (version 3.2.3).
Suddently, all my downloads are not working. All links are broken.
I use external links in all of my files. So I give links to other sites for my users to download. The files are not located on the server.
Any idea why the Phoca Download does not work?
Thank you.
All Phocadownload links are broken after upgrading
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- Phoca Member
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- Benno
- Phoca Hero
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Re: All Phocadownload links are broken after upgrading
Hi,
can you please check the difference between the new links and the old ones?
Kind regards,
Benno
can you please check the difference between the new links and the old ones?
Kind regards,
Benno
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- Phoca Newbie
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- Joined: 15 Jun 2021, 11:00
Re: All Phocadownload links are broken after upgrading
Hi ,
I've got the same problem. But it not appears always repeatably.
The links are identical - (before I noticed a double //, but now after updating this is gone).
The problem appears when klicking the button (containing the download-link plus ?download=1&21ea76a7efd224a920c7003e2f76293e=1) .
Then comes an Error 404 - View nicht gefunden [Name, Typ, Präfix]: phocadownload, html, phocadownloadView
I am able to see the access_log, but I do not know how to read it.
Any idea?
Tnaks a lot!
Katja
I've got the same problem. But it not appears always repeatably.
The links are identical - (before I noticed a double //, but now after updating this is gone).
The problem appears when klicking the button (containing the download-link plus ?download=1&21ea76a7efd224a920c7003e2f76293e=1) .
Then comes an Error 404 - View nicht gefunden [Name, Typ, Präfix]: phocadownload, html, phocadownloadView
I am able to see the access_log, but I do not know how to read it.
Any idea?
Tnaks a lot!
Katja
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- Phoca Newbie
- Posts: 3
- Joined: 15 Jun 2021, 11:00
Re: All Phocadownload links are broken after upgrading
PS:
If the download link fails, there is obviously the download path decrypted wrong. Can the problem be due o the fact that the site is multilanguage?
If the download link fails, there is obviously the download path decrypted wrong. Can the problem be due o the fact that the site is multilanguage?
- Jan
- Phoca Hero
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Re: All Phocadownload links are broken after upgrading
Hi,
direct links are not affected anyway - such links are used directly without any change.
Neppert
When you disable SEF, do you get the same problems? What is the format of the link when SEF disabled?
Jan
direct links are not affected anyway - such links are used directly without any change.
Neppert
When you disable SEF, do you get the same problems? What is the format of the link when SEF disabled?
Jan
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- Phoca Newbie
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Re: All Phocadownload links are broken after upgrading
Hi Jan,
when SEF is disabled I get the same problem.
The direct link on a testdomain is:
https://test.bauphysik-software.de/inde ... lang=de-de
Katja
when SEF is disabled I get the same problem.
The direct link on a testdomain is:
https://test.bauphysik-software.de/inde ... lang=de-de
Katja
- Jan
- Phoca Hero
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Re: All Phocadownload links are broken after upgrading
Hi, testing now, interesting is, it works in Firefox:

(but this is not the problem occured in first post in topic, this is not direct external link, this is token URL)
The question why it is Ok in some browser and why not in others
What is the link to category view?
Jan

(but this is not the problem occured in first post in topic, this is not direct external link, this is token URL)
The question why it is Ok in some browser and why not in others

What is the link to category view?
Jan
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