Error with disabled direct download

[patjun]

Hi Jan,

after a server change, the download with disabled direct download of files no longer works.

We get the following error message:

The site is unavailable
The webpage at https://intern.gsj-berlin.de/index.php/ ... -anleitung may be temporarily unavailable or may have been permanently moved to a new web address.
ERR_HTTP2_PROTOCOL_ERROR

The direct link works and the rest of the website also has no problems.

Do you have any idea what can cause this error.

Used Versions:
Joomla 3.10.9
Phoca Downloads 3.2.3
PHP 7.4.30


Greetings from Berlin
Patrick

[patjun]

Hi Jan,
we found a solution.

It looks like the problem is the server configuration of the hoster domainfactory.
We fixed the problem by adding the next to lines to the .htaccess file.

Header set Accept-Ranges none
RequestHeader unset Range

Best
Patrick

[Jan]

Hi, thank you for the info.

Jan