Add to cart add 2 items

[roman5527]

Hi, i have problem . on my site : https://bozpshop.sk/ when you click to add to cart - it add 2 items to cart.
This problem is when i login on frontend how admin.
you can see video : https://www.awesomescreenshot.com/video ... c28db1228d


and next problem is - popup add to cart windows redirect . why ???

how i can fix it ?thanks

[roman5527]

UPDATE : it is very weird . Sometimes it add 2 items , sometimes no . and sometimes even when I'm not logged in as an administrator.

any idea ? what is wrong ?

thanks

[Jan]

Hi, yes, this is not normal behaviour.

- Try to switch to another template (only for test) to be sure it is not some template conflict
- See javascript console when adding the items as administrator (to see if there is no javascript error)
- Try to check your cache settings on website

BTW testing now on your site and it come to redirect after each action:

- Try to even check if you don't run some system plugins, etc. which can affects Javascript on site. This is really weird, because the site sometimes randomly redirects

Jan

[roman5527]

I try enable Cassiopea tempalte and its ok .

My tempalte is Helix Ultimate 2.0.11 and i dont see any error in console.
can you help me find problem ?

thansk

[Jan]

Hi, I think, this is much more a question on Helix developers but hard to say if this can be somehow caused by template itself of some plugin. I don't know if it has some administration in frontned but it can even happen that some administration in frontend is causing this (e.g. when this only happen to admin user account) But as this happened to me even when I was not logged in, then it is probably nothing to do with the administration. As I wrote, I got randomly redirects on the website, so there is really something not OK there, but what, really hard to say, as I am not the developer of the template

Jan