Part of Shipping Address is in Billing Address Box

[markaerrington]

Billing Address and Part of Shipping Address is in the same place.

Link is under Order: View Invoice

Inglewood, Calif 90301, should be in Shipping Address Box NOT in Billing Address Box.

See image below.

http://selfstoragelocksusa.com/images/p ... -error.png

I am using PhocaCart Version 3.5.8

Thanks,
Mark

[Jan]

Hi, sorry, I don't understand what do you exactly mean? Wha is the problem exactly?

Jan

[markaerrington]

Really?

Billing Address and Part of Shipping Address is in the same place. It should not be there.

ALL the billing address information should be in the Billing Address BOX ONLY.

ALL the shipping address information should be in the Shipping Address BOX ONLY.
"Inglewood, California 90301" should be in the Shipping Box.

It is NOT!

Please look at the image again and see what you missed.

http://selfstoragelocksusa.com/images/p ... -error.png

[Jan]

Hi, are you really sure, this information is not stored in Billing address?

Testing now directly:


Eveything is OK there

Jan

[markaerrington]

Hello,

I took some more screen shots of the shipping address, billing address, invoice, and deliver note so you can see that everything is entered correctly there but when displaying in the box it is not correct. I have no idea where to look to troubleshoot this error.

http://www.selfstoragelocksusa.com/imag ... ddress.png
http://www.selfstoragelocksusa.com/imag ... ddress.png
http://www.selfstoragelocksusa.com/imag ... nvoice.png
http://www.selfstoragelocksusa.com/imag ... ernote.png


Thanks,
Mark

[Jan]

Hi, what was the setting of "Deliver and billing addresses are the same" when making and order:



Can you make a test order with setting of Billig address and Shipping address and having empty checkbox of "Deliver and billing addresses are the same"? Do you get the same result then?

Jan

[Jan]

BTW, if you test the newest Beta version:
https://github.com/PhocaCz/PhocaCart/re ... 5Beta8.zip

there is information field regarding this. Try to test and let me know if you get the information message there or not:

[markaerrington]

Hello,

I just updated to com_phocacart_v4.0.5Beta8 and I got these errors:

I am using Joomla v3.10.11, in the Control Panel:

Error
An error has occurred.
0 Class "Phoca\Render\JHtmlSidebar" not found
Return to Control Panel

------------------

From the website:
https://www.selfstoragelocksusa.com/

0 Call to undefined method Joomla\CMS\Document\HtmlDocument::getWebAssetManager()


I installed the update two times to make sure it was installed correctly.

Thanks,
Mark

[christine]

Hi,

I just updated to com_phocacart_v4.0.5Beta8

it's for Joomla 4

I am using Joomla v3.10.11,

com_phocacart_v4.0.5Beta8 is not valid for Joomla 3

see Migration: https://www.phoca.cz/documents/50-jooml ... o-joomla-4

0 Call to undefined method Joomla\CMS\Document\HtmlDocument::getWebAssetManager()

WebAssetManager exists since Joomla 4 (not Joomla 3)

Kind regards
Christine

[Jan]

Hi, sorry, I overlooked the version you are using. The Beta versions are ready for Joomla 4.

Is there some reason for you to not update Joomla to newest version?

Jan