Struggling with setting up downloadable only store

[CarolHaynes]

I only want to sell downloadable PDFs of sheet music and I only want guest checkout.

Using Joomla 4.2.6 and PhocaCart 4.0.5

The problem is the cart is really overkill for my needs as there are so many options and it does not seem to matter what I do I cannot get the system to generate a download link when the order is completed or an email with attachments or and email with download links.

I have set up the store for guest checkout with a single downloadable product and the cart works, PayPal payments are taken correctly the website returns to an empty cart page but the order status is always set as pending "Pending" in the backend. I cannot find a way to display the download link after checkout.

If I change the status order to completed the download link in the order works but the purchaser just gets an email saying status changed to completed.

I have looked at other answers to similar questions in the forum. The product is set as download in the Publishing Options

I have looked at the online manual and I am stumped.

How do I set the order to be Completed and the download link(s) displayed instantly after order?

There does not seem to be a way to change the default order status in the backend - clicking on the stars in the default column doesn't change anything and none are marked as default but if I try to unpublish or delete pending it says you can't delete the default!

[CarolHaynes]

PS - I have tweaked some settings - stopped verifying SSL (because it is in a subdomain during testing) - still no result

I enabled logging and the log says: Order status changed to: 6(Completed), User: Anonymous

I checked and indeed the order is listed as Completed in the backend (so I presume it is an SSL thing)

But ... the only email I received from the transaction was: Order Nr.: 20230000000007 - Order status changed to: Pending

I received a PayPal confirmation of payment

After checkout and payment I returned to website to get a page with only normal template elements (header/menu etc) the title word "Info" and "Powered by PhocaCart" - no download link or even an order number???

[Jan]

Hi,

user got email when status was set to pending, because it is set in pending status that the email should be sent. So if you want to set it even for "completed", just edit this status and set in email what email text will be send to customer.

There are variables which you can add to the email so if the user is not registered, he/she has no login area to download the file, so the file is accessbile through tokenized URL for him/her. So you can add this url to e.g. email text, so user can click on it and download the file:

https://www.phoca.cz/documents/116-phoc ... or-vendors - see the variables downloadlink, etc.

Jan

[CarolHaynes]

Thanks for the reply but I have decided to another simpler system designed for document downloads only. There are just too many options and settings that I don't need and it makes it rather overkill for what I am trying to do.

I do appreciate your reply and all the work that has gone into your amazing software.

[Jan]

Yes, this is just ecommerce extension and there are possible thousands of combinations how it can be used, so it just includes more features.

But it depends on administration how the administration will look. Features that are not used are just not loaded and you can hide each part of the system in administration, see:

https://www.phoca.cz/documents/116-phoc ... 4-css-tips

E.g. last project I participated in was really simple catalog for selling appartments and the plan was that people from the real estate office will be able to only change price and stat of current appartent.

So in Joomla administration, with help of [url=https://www.phoca.cz/phoca-desktop-system-plugin]Phoca Desktop plugin[/img] only one icon to list of appartments was created. All menu links were hidden so user only saw the list and edit button. When clicked edit button, only input for price and state and buttons were displayed. So there was nothing user didn't need.

The download feature is not easy to setup but when set up, then it is simple to maintain it. Yes you need to set:

- Paypal and communication with Paypal
- email texts for the users including download links for anonymous (per variable in email) as anonymous cannot login on the site.
- know the variable to send download link for anonymous, ...

And having large amount of options is of course needed but when everything set, you don't need to access them again.

The most famous general example: "Our client said, he/she only want to have some simple solution". So such is done but then in one month the client needed other feature, then other and then after some practical experiences needed this and this and then having large amount of options was just a lifeline because it can solve a client's problem in seconds. This is why there are options and when they are set, mostly you don't need to access them again.

And of course, there are tools like [url=https://www.phoca.cz/phoca-filter-options-system-plugin]Phoca Filter Options plugin[/img] which helps you filtering options so they can be found easily, etc. etc.

Jan