Order status not switching to Confirmed.

[djlwebsolutions]

I have an issue with Paypal intergration using the Phoca Paypal plugin

When a users uses their Paypal account to pay the order status is not changing to Pending to Confirmed. I have checked in the payment settings under "Payment Method Options" it is set to switch "Completed status" to "confirmed" but this is clearly not happening.

Thanks

[Jan]

Hi, see similar posts. Try to enabled logging and see if there was an answer from PayPal to your server which then can change the status.

Jan

[djlwebsolutions]

Payment - PayPal Standard - ERROR

Order Id: 49
Txn Id: 5TF85443XT034370U
Message: Total amount does not match
Total amount in eshop: 1
Total amount on PayPal: 2.95

For some reason Paypal is adding £1.95 shipping on the item which is not configured in the shop. So the total should be £1 not £2.95 (shipping is FREE in the shop)

Any idea where it is getting this £1.95 from? This is not something I have confugured to my knowlege

Thanks

[djlwebsolutions]

Hmm interestingly it only adds the £1.95 postage to low value items. So higher value items doesn't add the £1.95 and the order successfully switches to Confirmed

[Jan]

Hi, in logs you can see the form which is sent to PayPal, there you can check the amounts.

Jan