No payment information after sending the order.

Phoca Cart - complex e-commerce extension
AlainR
Phoca Enthusiast
Phoca Enthusiast
Posts: 52
Joined: 24 Jul 2018, 16:33

No payment information after sending the order.

Post by AlainR »

Hi.
We only notice today that after sending the order, there is only the page title and the link to your site. The texts defined in the payment method and in the status are not displayed. The problem arises with the payment method "cash_on_delivery" (there are no other payment methods at the moment, Stripe no longer works, it must update the plugin).

Is it due to the last update? Is it possible to revert to a previous version? Is it safe to do so?
I have enabled debug mode but I don’t see anything that helps me find the source of the problem.

Thank you very much for your help.
Best regards.
User avatar
Nidzo
Phoca Professional
Phoca Professional
Posts: 388
Joined: 07 Nov 2018, 14:55

Re: No payment information after sending the order.

Post by Nidzo »

I reverted back to previous version several times and had no problems. Create backup just in case.
AlainR
Phoca Enthusiast
Phoca Enthusiast
Posts: 52
Joined: 24 Jul 2018, 16:33

Re: No payment information after sending the order.

Post by AlainR »

Thank you. Where do you find previous version ? Do you have a link please ?
On https://www.phoca.cz/download/99-phoca- ... -component page, I only find latest version.
User avatar
Benno
Phoca Hero
Phoca Hero
Posts: 9449
Joined: 04 Dec 2008, 11:58
Location: Germany
Contact:

Re: No payment information after sending the order.

Post by Benno »

AlainR
Phoca Enthusiast
Phoca Enthusiast
Posts: 52
Joined: 24 Jul 2018, 16:33

Re: No payment information after sending the order.

Post by AlainR »

Thank you very much !
v3.5.6 is OK. The following versions do not display any information other than the page title and the link to Phoca
User avatar
Benno
Phoca Hero
Phoca Hero
Posts: 9449
Joined: 04 Dec 2008, 11:58
Location: Germany
Contact:

Re: No payment information after sending the order.

Post by Benno »

Ok.

Kind regards,
Benno
User avatar
landed
Phoca Professional
Phoca Professional
Posts: 121
Joined: 15 Sep 2023, 10:51

Re: No payment information after sending the order.

Post by landed »

Hi
Re-reading I noticed you say Stripe plugin is not working? Has this been followed up? Non working plugins should be removed as they cause issues.
User avatar
Jan
Phoca Hero
Phoca Hero
Posts: 48403
Joined: 10 Nov 2007, 18:23
Location: Czech Republic
Contact:

Re: No payment information after sending the order.

Post by Jan »

Hi, I don't have any information that Stripe does not work. Both:

Stripe: https://norrnext.com/ecommerce/stripe-for-phoca-cart
Stripe checkout: https://norrnext.com/ecommerce/stripe-for-phoca-cart

are actively maintained.

Jan
If you find Phoca extensions useful, please support the project
User avatar
landed
Phoca Professional
Phoca Professional
Posts: 121
Joined: 15 Sep 2023, 10:51

Re: No payment information after sending the order.

Post by landed »

Thank you for confirming stripe has no issues and is maintained.
Because Stripe is using an API, if a payment is made does this set the order to complete when payment happens successfully. As this is NOT working with PayPal. Should it be working with PAYPAL.

I appreciate this maybe needs a new thread and I did post this elsewhere- appreciate you are all very busy.
Post Reply