Failed order and log response

Phoca Cart - complex e-commerce extension
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landed
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Failed order and log response

Post by landed »

Looks like I have some issue with decimal place. This is the log file. In the backend I had around 4 order status incomplete from 1 customer. :x

No matter what I do I can't seem to get this shop working smoothly. As a shop manager I can't spend all day manually emailing customers part of the point of computers is automation.

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Jan
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Re: Failed order and log response

Post by Jan »

Hi, do you use two decimal rounding in your system? See Phoca Cart options for rounding.

Jan
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landed
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Re: Failed order and log response

Post by landed »

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I suppose currency conversion created the problem. I would expect a default currency conversion to round into 2 decimal places to represent cents in the case of USD after a currency conversion. So this should happen before sending the value anywhere. Paypal should get the same amount.
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Jan
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Re: Failed order and log response

Post by Jan »

Can you paste the whole form here (which you can find in the log), if there is rounding, it rounds all amounts, even the total amount for PayPal.
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