Filename error

jakobe75 · Post by **jakobe75** » 25 Mar 2008, 00:53

just installed phoca on a new joomla 1.5 install

can create categories
cant create galleries

get the message "error saving filename"

searched the forums

the tables do indeed exist

what should I don next
tried to install/uninstall
same thing

suggestions?

Post by **Jan** » 25 Mar 2008, 13:33

This error message appears if you cannot save the Phoca Gallery data in your database, ... if the tables of Phoca Gallery exist, there is some problem with writing data into these tables...

jakobe75 · Post by **jakobe75** » 25 Mar 2008, 17:42

obviously

thats the exact same answer you gave in the other post

how bout a solution?

this server runs joomla, coppermine, 4images, phpbb,vbulletin
flawlessly

but I cant get it to run Phoca.....?

Post by **Jan** » 25 Mar 2008, 17:52

Sorry but I don't see what is wrong on your server... I cannot try it. If you want I check it, please send me your superadmin password, password to database, maybe ftp password for checking the code step by step...

I cannot fix errors which don't appear on my test systems:
windows xp - php 5
linux suse - php 5
linux suse - php 4
freebsd 6 - php 5

I only know in which case this message appears (in case Phoca Gallery cannot write data into a database) ...

If you have any Idea how can I check errors on user's servers, please let me know...

Jan

jakobe75 · Post by **jakobe75** » 25 Mar 2008, 18:02

what are the typical reasons that phoca cant write to the database?
and what are the typical solutions

before I start tossing out company secrets to a stranger
lets start there

Thanks

Post by **Jan** » 25 Mar 2008, 18:24

I helped many users this way, but it is better, you have some test site on the server...

I can check it (only with password into a joomla admin), but if I find nothing in admin area, I need to see database, then I need database password, and ...

The typical reason is described here:
https://www.phoca.cz/phocagallery/user-manual/

- While installing there are not created tables for Phoca Gallery
- Original file doesn't exist on the server

Joomla! framework method which can return false (Error while saving)
- Joomla! framework cannot bind the data for Phoca Gallery (it takes the columns from database for Phoca Gallery tables and insert or update the entry)
- Joomla! framework cannot check the Phoca Gallery tables
- Joomla! framework cannot store the Phoca Gallery tables

Jan