Website goes blank!

[reesey]

I am experiencing the "Blank Page" issue as well. The cause is a conflict with the SuperFish menu module. Please let me know when a solution has been found.

Bob,

I have the SuperFish menu module installed as well on my rebuilt site and have not experienced a blank page issue with it. In the other system where I had a blank page on the control panel I had installed SuperFish before installing PhocaPDF whereas on the new one, it was PhocaPDF then SuperFish. I do not know if there may be some overwriting issues or not.

To report back about my progress in determining the blank page issue I had earlier, I have installed almost all of the extensions with PhocaPDF having been the first one that I installed in the old system and have not run into the issue since. I don't see where order should matter, but just reporting my progress on trying to find the issue. One idea that I have had is this, could it be a question about how the old system may have been updated to newer versions? I only ask because the new system was installed with the latest release of Joomla while the other started as Joomla 1.5.8 and was manually upgraded through each version to the latest.

Reese

[Jan]

Hi, as I wrote many times, the problem with blank page is, it doesn't tell anything. The unique solution is to display the php error or see them in error log and try to find which part of code cuases the problem , see:
https://www.phoca.cz/documents/16-joomla ... rs-on-site

Jan

[wtorbeyns]

I was also confronted with a blank page after PHP was upgrade on our server from 5.1.2 to 5.2.6. I just thought this might be useful information to someone. Unfortunately I don't have time to research this issue any further, so I'll have to abandon the use of PhocaPDF for now.
It's a really useful plugin, so I'll probably come back to it later.

[BeTheDance]

Same problem for me.

Joomla 1.5.18
PHP 5.2.13
PhocaPDF 1.0.5

I really, really need this!!

[Jan]

Hi, I am testing:

Joomla 1.5.18
PHP 5.2.8
PhocaPDF 1.0.5

without any problems.

So the only way is enabling php error reporting or see errorLog to get more information about the error

https://www.phoca.cz/documents/16-joomla ... rs-on-site

[r_clinton]

Still getting this issue again on new site. (www.liftcoa.com site is live so I can't mess with it too much.)
Site is Joomla 1.5.15.
Turned on debug and added :

# Displaying PHP errors
php_flag display_errors on
php_value error_reporting 6143

to .htaccess


When Phoca PDF - Content is enabled site goes blank. No error message. Blank page source.

[Jan]

Is the php error reporing really on. Mostly the settings of php error reporting via htaccess is disabled in server settings. Try to ask your webhosting operator if this is enabled.

Check the errorLog on your server.

[r_clinton]

Hi Jan -

This is what my error log says...

[Mon Jun 14 07:34:41 2010] [error] [client 74.92.1.201] File does not exist: /home/94990/domains/liftcoa.com/html/plugins/editors/tinymce/jscripts/tiny_mce/plugins/blockquote, referer: http://www.liftcoa.com/products/lift-ta ... N0LWxpZnRz
[Mon Jun 14 07:39:55 2010] [error] [client 70.167.22.146] File does not exist: /home/94990/domains/liftcoa.com/html/plugins/editors/tinymce/jscripts/tiny_mce/plugins/blockquote, referer: http://www.liftcoa.com/administrator/in ... ocaplugins
[Mon Jun 14 07:39:55 2010] [error] [client 70.167.22.146] File does not exist: /home/94990/domains/liftcoa.com/html/plugins/editors/tinymce/jscripts/tiny_mce/plugins/blockquote, referer: http://www.liftcoa.com/administrator/in ... ocaplugins
[Mon Jun 14 10:23:36 2010] [error] [client 74.92.1.201] File does not exist: /home/94990/domains/liftcoa.com/html/favicon.ico
[Mon Jun 14 10:23:39 2010] [error] [client 74.92.1.201] File does not exist: /home/94990/domains/liftcoa.com/html/favicon.ico

Thanks,

- Bob

[Jan]

Hi, hmmm, this should not be a problem for the PDF as no warning or fatal error.

Did you try to force download the PDF. Sometimes the pdf is created and can be downloaded (but not displayed) and if you loot at it with text editor, you can see the errors before PDF header (this is why it cannot be displayed but it can be downloaded - because the file is OK, but the PDF header is not OK)

Jan

[r_clinton]

I can't do any of that because they whole site is blank (nothing on screen, no source code)