When I link to category, files do not play

[webgyrl]

Hello,

Using Phoca Download V2.1.6
Joomla V2.5.7

I'm trying to link to several categories that contain different types of files on one Student file repository page. When I do that and test the page and open, the download works, but the file play does not work. I get the message that says:
You have no rights to access this category

I have assigned the user the right to access the category , so why will it not play I logged in as that specific user to test this out. No matter what, I can't play the files. The Playing file is in the phocadownloadpap folder in the student's folder as it should be.

See video I have made of what is happening.
http://www.simoncandyschoolofguitar.com ... issue.html



Can you please help me so I can get this working for my client?

If you need further info, let me know.

Thanks so much!

[Jan]

Hmm, watched the video and tested it on my localhost, get no such behaviour, really no idea what can be wrong there, maybe some cache issue

[webgyrl]

Hi Jan,

Thank you so much for reading my question.

How can I look into that to see if it is a cache issue? Would it be a setting in Joomla that I need to change?

Should I take a screenshot of the file settings in case I've got something in there that is causing this?

[Jan]

Hi, just see the global configuration of Joomla! if cache is enabled or not. (but maybe there are some other limits on the server - for now I am not able to say some clue info as testing it but getting no such problem )

Jan