upload pop-up isn't loading in a pop-up

[Gkuurstra]

Hello,

I use Phocadownloads on several websites.
But no my client uses IE as his browser and wants to upload some files.
When he clicks on the button: "upload files", the pop-up isn't loading as a pop-up but as a new page.
This way he can't close this "pop-up" because there is no close-button.

In other browser the pop-up is loading fine as a pop-up and closes automatically when selecting a file.

Can you help me to fix this? I already search on this forum, but couldn't fine a solution.

Thnx!

Geert.

[Jan]

Hi, really no idea what can be wrong with the non standard browsers Maybe this is some settings of the OS or browser, testing with IE, and upload box is normally displayed (this should be as it is a browser - OS issue, this is not controlled by any website script but by browser and OS )

Jan

[Gkuurstra]

Thanks for the reply!
I hoped that you would have a clue what the problem could be, but now I'm sure that it isn't your extensions.
I will see if I can fix this with the browser settings.

Thnx and greetings!