Preview doesn't work in some pc

[baseball]

Dear:
I can use preview on my pc with IE8 or Firefox 15
BUT,In another ,I use the same IE8 or Firefox 15.
When I click preview button,It show the message that want me to save or open it.

Is there some problem?

THX!

[Jan]

Hi, check installed plugins in your PC, maybe some of them which is necessary for displaying the file is missing

Jan

[baseball]

Dear Jan:
What kind of pligins should I check?
In Client PC or In server?
if in server,some pc can see the download.
if in cleint pc,how to note the clint that he loss some plugins?
THX

[Jan]

Hi, Phoca Download uses common used players, so depends on which file should be previewed (image with standard image brwosers, mp3 e.g. with flash players, etc.) - on client's PC not on the server as the preview works in browser/plugin

Jan