The website in question is: http://www.spectrummanufacturing.net/pr ... pflow.html (click on Documentation to see my problem)
The best I've been able to achieve is;
{phocadownload view=category|id=2|text=Click To View Files|target=s}
which results in a category folder link rather than the file list. We want to dispense with this extra step and go straight to a list of files with both preview and download buttons available. Something like this, but with the two buttons for each file:

FYI, the filelist tag creates even bigger problems, so that won't work.
Thanks everyone.