Pdf corrupt files problem after download

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nfaustino
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Joined: 14 Mar 2014, 03:12

Pdf corrupt files problem after download

Post by nfaustino »

Hello
Suddenly the phhocadownload started giving an error after downloading pdf documents.
When I open the pdf document gives an error of corrupted document.
If I turn the direct link option ON, already works well.

Someone help me solve this exasperating problem?
Thank you.
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Jan
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Re: Pdf corrupt files problem after download

Post by Jan »

Hi, see similar posts in this forum, mostly this can be caused by some system plugin which e.g. adds something (error messages, warnings) to header of PDF and this then can damage the PDF. The same with server settings.

Jan
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nfaustino
Phoca Newbie
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Posts: 2
Joined: 14 Mar 2014, 03:12

Re: Pdf corrupt files problem after download

Post by nfaustino »

Hi Jan.
Thanks for your reply.
The problem happened suddenly. Plugins are the same for quite a few months now. I Have disabled several plugins and the problem remains.
My hosting provider also informed me that nothing has changed on the server.

I will continue to try to find a solution.

Thank you.
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Jan
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Re: Pdf corrupt files problem after download

Post by Jan »

As written in similar posts, try to see the source code of the pdf documents, maybe there will be damaged header. :idea:

Jan
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