Phoca Forum

Hi, it is hard to say why way the symbols were pasted there. This could be some copy paste problem when copying content, but this can be even some wrong setting of server or database, etc. Unfortunately I don't have any experiences with such symbols. Can you share this file so I can see where exactly the symbols occur? If in values or in different place?

Jan

hi! I've solved this problem)
In order for it to work, you need to specify the value of the line Import decoding = utf8mb4 in the import/export settings, then it won't give errors and the download will start.
but it only worked for me once, on the next attempt the progress bar crawls to 100% but the data doesn't update(((
help me please.

What do you mean with "once" and what do you mean with doesn't update. Do you get problem when downloading (exporting) or uploading (importing)?

Jan

on next load the data is not recorded, although the progress bar is filled to 100%

And when you re-check devtools of the browser, is not there some new error message?

Try to take a look into devtools of the browser, section Network and tab "Fetch/XHR", when you click on the button, you will see AJAX requests, when you click on detail of them, there can be listed some error (enable debug mode and error reporting on your site):



Jan