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Hi Jan ... I found this error log. Does it make any sense to you?
[Tue Nov 22 15:34:42 2016] [error] [client 109.173.125.248] File does not exist: /home/pres6820/public_html/404.shtml, referer: presentphotography.com/en/?option=com_users&view=registration
[Tue Nov 22 15:34:42 2016] [error] [client 109.173.125.248] File does not exist: /home/pres6820/public_html/en, referer: presentphotography.com/en/?option=com_users&view=registration
[Tue Nov 22 14:39:24 2016] [error] [client 109.173.125.248] File does not exist: /home/pres6820/public_html/404.shtml, referer: presentphotography.com/en/component/users/?view=registration
[Tue Nov 22 14:39:24 2016] [error] [client 109.173.125.248] File does not exist: /home/pres6820/public_html/en, referer: presentphotography.com/en/component/users/?view=registration
[Tue Nov 22 14:24:03 2016] [error] [client 195.154.194.179] File does not exist: /home/pres6820/public_html/406.shtml
No, these errors should not be related Phoca Download errors. But I see some SEF problem. What about SEF, (not sure if I not asked) but does it work when SEF id disabled.