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Re: blank gallery screen after everything was working fine
Posted: 30 Jun 2008, 12:30
by ghog
I am just getting a blank page with no error when I try and visit the phoca admin pages. I enabled debugging but is still the same. Can you tell me where error reporting is?
Re: blank gallery screen after everything was working fine
Posted: 30 Jun 2008, 13:12
by Jan
The error reporting must be set in php.ini (php settings) in case it is your server. If not, your webhosting provider can do it. Mostly the problem is a memory for thumbnail creating...
Jan
Re: blank gallery screen after everything was working fine
Posted: 30 Jun 2008, 13:58
by ghog
ok I have a php.ini file with error reporting on. I still receive a blank page on Phoca admin though
Re: blank gallery screen after everything was working fine
Posted: 30 Jun 2008, 20:56
by Jan
did you restart the apache server, can you see some other errors... if yes, then I have no idea why the script is stopped without any message ???
Re: blank gallery screen after everything was working fine
Posted: 01 Jul 2008, 05:26
by ghog
ok, server restarted but problem still exists. This is only happening on the phoca admin pages not to any other extensions. Anyway I have no clue, so do you offer a paid support service? This is one of my clients sites that I need to fix asap.
Re: blank gallery screen after everything was working fine
Posted: 01 Jul 2008, 10:22
by Jan
no paid support, only per donation .... but the problem is that you don't get any error message ??? so it is very difficult to get the error
Re: blank gallery screen after everything was working fine
Posted: 01 Jul 2008, 10:41
by ghog
hmmm, maybe I should reinstall phoca and start over with the gallery, what do you think?
has this same error not been reported before? Did I mention it is a J1.5.0 install, could this
have any impact?
Re: blank gallery screen after everything was working fine
Posted: 01 Jul 2008, 13:38
by Jan
There were some differences between 1.5.0 and 1.5.1, so try to install 1.5.3, maybe it will help, Jan
Re: blank gallery screen after everything was working fine
Posted: 03 Jul 2008, 09:42
by ghog
Ok I have upgraded to 1.5.3 but no change, I am still getting a white screen on the phoca admin page.
I guess I will have to try and re-install now.
Re: blank gallery screen after everything was working fine
Posted: 03 Jul 2008, 19:19
by Jicho
Jan wrote:There were some differences between 1.5.0 and 1.5.1, so try to install 1.5.3, maybe it will help, Jan
I have a blank screen while installing PhocaGallery 1.8.8 beta on PHP 5.2.5. But when I switched to PHP 4.4.7 the installation worked fine. I use MAMP and a Joomla 1.5.3 locally.
Installing PhocaGallery 1.8.8 in Joomla 1.5.3 on my production webserver, running PHP 5.2.4 works just fine.