Big problem, no access to website and backend
Posted: 19 Mar 2011, 00:47
Hi,
sorry, I hope I can explain my problem in english, sorry for my bad english...
I use Joomla 1.6, after installing the file "plg_content_phocagallery_3.0.1.zip" (now I know that it was the wrong file...) via backend (works fine) I activate it - and now everything is down... I can't login to the backend, and the website (frontend) shows the Joomla error message "PLG_PHOCAGALLERY_ERROR - PLG_PHOCAGALLERY_COMPONENT_NOT_INSTALLED". After that I tried to install the correct package ("com_phocagallery_v3.0.0_rc4.zip") via FTP as shown in the manual on your website and I also update my Database with the SQL query in the file "install.bak.sql".
Nothing works... everytime I get the error message in the frontend. If I tried to login in the backend, I'll get only a white screen.
How can I deinstall the complete package manually via FTP? Is there any possibility to remove all files, datas and entries from phocagallery? If you want to see the error message, the domain is www.mofarennen-speinshart.de/joomla !
I hope somebody can held me! Thanks a lot,
Sven
sorry, I hope I can explain my problem in english, sorry for my bad english...
I use Joomla 1.6, after installing the file "plg_content_phocagallery_3.0.1.zip" (now I know that it was the wrong file...) via backend (works fine) I activate it - and now everything is down... I can't login to the backend, and the website (frontend) shows the Joomla error message "PLG_PHOCAGALLERY_ERROR - PLG_PHOCAGALLERY_COMPONENT_NOT_INSTALLED". After that I tried to install the correct package ("com_phocagallery_v3.0.0_rc4.zip") via FTP as shown in the manual on your website and I also update my Database with the SQL query in the file "install.bak.sql".
Nothing works... everytime I get the error message in the frontend. If I tried to login in the backend, I'll get only a white screen.
How can I deinstall the complete package manually via FTP? Is there any possibility to remove all files, datas and entries from phocagallery? If you want to see the error message, the domain is www.mofarennen-speinshart.de/joomla !
I hope somebody can held me! Thanks a lot,
Sven