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Error after changing collations The page isn't redirecting

Posted: 22 Mar 2011, 19:05
by drcretoiu
Hello,
I have just run Phoca Collation Change Tool. On the backend, I have been able to save specific language characters in a text, but the frontend is not accessible.
The website is www.e-histology.ro
and the error by Firefox is
The page isn't redirecting properly
Firefox has detected that the server is redirecting the request for this address in a way that will never complete.
Internet Explorer shows that index.php is adding a double slash at the end of the url
www.e-histology.ro/index.php//
Has this happened to anyone before?
Joomla installation is version 1.6
Thank you

Re: Error after changing collations The page isn't redirecti

Posted: 23 Mar 2011, 11:31
by drcretoiu
The Tech Support service from the hosting provider wrote me that the database conversion has caused problems and recommended creating a new database and instruct Joomla to use the new blank database.
What do you think? How could this happen?
Thank you

Re: Error after changing collations The page isn't redirecti

Posted: 26 Mar 2011, 00:04
by Jan
Hi, really no idea there, the script changes the database collation, does not make any changes to php, etc. - so loading data from database should not do such behaviour. But yes, you can run the backup and try if this solve the problem.

Jan

Re: Error after changing collations The page isn't redirecti

Posted: 30 Mar 2011, 08:50
by drcretoiu
Eventually, I had my webhosting support team (surpasshosting.com) reinstall Joomla! for me, with appopriate collations.
Of course, they backed-up the old data to a separate folder.
Thank you, anyways.
Dragos Cretoiu