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Downloads counter doesn't work

Posted: 10 Dec 2011, 22:27
by jumancy
Hi, folk. I have a file located in the external sever. When you download it the download count doesn't change. In the file parametrs Direct link is set to No. What is the cause, can anybody help me?

Re: Downloads counter doesn't work

Posted: 15 Dec 2011, 23:47
by Jan
Hi, which version of Phoca Download you are using?

Re: Downloads counter doesn't work

Posted: 17 Dec 2011, 13:29
by jumancy
2.1.1

Re: Downloads counter doesn't work

Posted: 26 Dec 2011, 16:26
by Jan
Hi, did you set in parameters of the file that it should not be direct link?

See description of "External Link" parameter in file edit, where this is explained.

Jan

Re: Downloads counter doesn't work

Posted: 02 Jan 2012, 23:15
by jumancy
Yes, in the parameters of file Direct Link is set to "No"

Re: Downloads counter doesn't work

Posted: 06 Jan 2012, 16:52
by Jan
Hmm, testing now and get no such problem :idea: - get standard counting :idea: