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Preview doesn't work in some pc

Posted: 30 Nov 2012, 10:32
by baseball
Dear:
I can use preview on my pc with IE8 or Firefox 15
BUT,In another ,I use the same IE8 or Firefox 15.
When I click preview button,It show the message that want me to save or open it.

Is there some problem?

THX!

Re: Preview doesn't work in some pc

Posted: 08 Dec 2012, 23:13
by Jan
Hi, check installed plugins in your PC, maybe some of them which is necessary for displaying the file is missing :idea:

Jan

Re: Preview doesn't work in some pc

Posted: 10 Dec 2012, 02:10
by baseball
Dear Jan:
What kind of pligins should I check?
In Client PC or In server?
if in server,some pc can see the download.
if in cleint pc,how to note the clint that he loss some plugins?
THX

Re: Preview doesn't work in some pc

Posted: 17 Dec 2012, 13:07
by Jan
Hi, Phoca Download uses common used players, so depends on which file should be previewed (image with standard image brwosers, mp3 e.g. with flash players, etc.) - on client's PC not on the server as the preview works in browser/plugin

Jan