Cannot install Phoca Download

Phoca Download - download manager
titus
Phoca Newbie
Phoca Newbie
Posts: 3
Joined: 10 Sep 2013, 01:09

Cannot install Phoca Download

Post by titus »

I have tried installing Phoca Download, including through the procedure shown on the page "How to install large components with help of FTP in Joomla!"

This is what I get:
- when I click "Install", I get a blank page.
- when I return to the Joomla admin panel, I find that several directories have been installed (such as /components/com_phocadownload) and several entries added to my MySQL database. Furthermore, a "Phoca Download" item has been added to the Components menu. BUT when I click on that menu item, I get a blank screen....

I am at a loss as to how to solve this problem.
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Jan
Phoca Hero
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Joined: 10 Nov 2007, 18:23
Location: Czech Republic
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Re: Cannot install Phoca Download

Post by Jan »

Hi, if you get blank page, means, there is some error (php) while installing, you need to enable php error reporting to see what exactly is wrong on the server:
https://www.phoca.cz/documents/16-joomla ... ent-errors
https://www.phoca.cz/documents/16-joomla ... rs-on-site
Jan
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titus
Phoca Newbie
Phoca Newbie
Posts: 3
Joined: 10 Sep 2013, 01:09

Re: Cannot install Phoca Download

Post by titus »

I now get this error:
"Fatal error: Class 'JHtmlSidebar' not found in /usr/home/cufa00/cufabc.ca/administrator/components/com_phocadownload/controller.php on line 44 "
I am using Joomla 2.5.14.
Suge1w
Phoca Member
Phoca Member
Posts: 18
Joined: 07 May 2013, 21:46

Re: Cannot install Phoca Download

Post by Suge1w »

Just to double check, did you download the correct Phoca Download package? Which would be version 2.1.9 and not 3.0.1...
titus
Phoca Newbie
Phoca Newbie
Posts: 3
Joined: 10 Sep 2013, 01:09

Re: Cannot install Phoca Download

Post by titus »

Aha! That was the problem. Installing version 2.1.9 solved the problem. Thank you for your assistance!
(You may want to more explicitly state on the download page which versions should be downloaded by who.)
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