Phoca Forum

Hi !

I' ve stumbled over a problem with Phoca Download 2.1.9 and IE11. If I download a file from a phoca-link, Internet Explorer 11 stops downloading and asks to repeat the download. After choosing "Repeat" the download ist ok and the file will open, as expected.

This problem does not appear in IE9, Firefox or Chrome.

Any ideas ?

Thanks a lot.

Ben.

Hi,
mmmmhh, just tested my download page (Phoca Download v2.1.9 & IE11) with out issues..
http://www.reisefotografien.eu/downloads

Kind regards,
Benno

Yes, on your site it works like a charm.

I don't know whats wrong with my site. I had tested with IE9 and everything was fine. Now after updating to IE11 I ran into problems.
A quick look into the network-stream (with wireshark) shows, that the site is sendig the filesize, but after a few bytes [FIN] is received.

mmmm.....

Since it is an intranet-page I can't provide a public link.
We are using SSO. Maybe that makes the difference.

After looking into the network-traffic (via wireshark), it seems that the file size sent by the server is different to the transmitted data.

Hmmm, try to ask your hosting operator if there are no limits? Maybe some limit/conflict between server settings and IE?

Jan

Hi,

I have testet some things:

1. Turned off SSO-Plugin. Same problem
2. Tried the download direct on the Joomla-Server. (localhost/...) Same problem.
3. Tried different download-links in general:

ht tp:/ / SERVER/intranet/index.php/phoca-download/category/379-toplinks.html?download=11929:FILEDESCRIPTION (IE-Window (Open, Save, Abort) appears, after clicking "Open" Download stops. After clicking repeat it works, as described above)
fi le:/ / SERVER/PATH1/PATH2/FILENAME.pdf (UNC-Path works perfectly, no IE-Window (Open, Save, Abort))
ht tp:/ / SERVER/intranet/downloads/PATH/FILENAME.pdf (works perfectly, no IE-Window (Open, Save, Abort))

Hi, this means, you can access the files directly but not per php script, so maybe some limit on server

Jan

Check if Smart Screen Filter is off. Sometimes it makes a lot of troubles.

I have done some more tests.

We store all downloadable files outside the xampp directory eg. c:\downloads\. Following this advice:
https://www.phoca.cz/documents/17-phoca- ... tml-folder

This is necessary because we want to restrict access just for registered users.

When I save the files inside e.g. c:\xampp\htdocs\INTRANET\downloads everything is working fine.
But then the user access-restriction is not working anymore. (of course)


Any ideas Jan ??

Hi, are you using standard links to download (not direct link). Location of the file does not have any influence on access rights - these are checked first before the program will search for the file to download

Jan