Image file not downloading

Phoca Download - download manager
ronke
Phoca Newbie
Phoca Newbie
Posts: 2
Joined: 11 Jun 2015, 13:38

Image file not downloading

Post by ronke »

Hi I have Joomla! 3.4.1 Stable [ Ember ] 21-March-2015 20:30 GMT using the latest Chrome on windows 7. i am a superuser and most of the files I have uploaded can be dowloaded. A 1.7mb jpg file uploads OK but when trying to download it the download page simply seems to refresh with no download.

Many pdfs and W download fine while other pdfs and W start to download and I get a black page with a download bar at the top which does not complete and I have to back space to get back to the download page.

Other normal users also have the same problem.

Any help appreciated.
User avatar
Jan
Phoca Hero
Phoca Hero
Posts: 48566
Joined: 10 Nov 2007, 18:23
Location: Czech Republic
Contact:

Re: Image file not downloading

Post by Jan »

Hi, try to check server limits and errorLog on your server ( https://www.phoca.cz/documents/16-joomla ... rs-on-site ) if there is no error message which can tell more :idea:

Jan
If you find Phoca extensions useful, please support the project
ronke
Phoca Newbie
Phoca Newbie
Posts: 2
Joined: 11 Jun 2015, 13:38

Re: Image file not downloading

Post by ronke »

Hi Jan As usual its the user (my) fault. The image file name somehow had the extension missing.The pdf downloads OK in IE but not chrome.
Thanks for your support though. Appreciated especially when frustrated.
User avatar
Jan
Phoca Hero
Phoca Hero
Posts: 48566
Joined: 10 Nov 2007, 18:23
Location: Czech Republic
Contact:

Re: Image file not downloading

Post by Jan »

Ok
If you find Phoca extensions useful, please support the project
Post Reply