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can't go to control planel after installtion

Posted: 01 Dec 2015, 16:05
by jumbo125
Hy users

i have a problem with my guestbook component

i use this component since a long time and dont often check post or something else

i visited the component yesterday and got an error

i check in my joomla and click on components->guestbook an get an error:

administrator/index.php?option=com_phocaguestbook
500 - View nicht gefunden [Name, Typ, Präfix]: phocaguestbook, html, phocaguestbookView

if i click on guestbooks it works
only the links
Control Panel
Posts
Logging
Info

dont work.

I tried to remove the component an install it new
then i removed the new component and install it via ftp
nothing happens

mybe it is important to know
if i install the component new i get also the same error after installing
when i click on component it shows the guestbook

Re: can't go to control planel after installtion

Posted: 02 Dec 2015, 16:53
by Jan
Hi, try to do backup of it and try to remove it completely from the system:
https://www.phoca.cz/documents/16-joomla ... m-manually

Sometimes, it can happen, that information about extensions in Joomla! table can by incorrect set so this then can help to add them from scratch.

Jan

Re: can't go to control planel after installtion

Posted: 03 Dec 2015, 12:45
by jumbo125
doesn't work :x

i delete all entries and files from ftp and take a new installation

Re: can't go to control planel after installtion

Posted: 12 Dec 2015, 02:16
by Jan
Hi, hmm, which version of Joomla! and Phoca Guestbook do you run. I have tested the problem on both - Joomla! 2.5 and 3 sites and for me the things I have done described in documentation work :idea: But it was tested when 404 page was displayed, not when 500.

Are you able to install some test installation on e.g. subdomain - only to test if there is no limit, etc. :idea:

Jan