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Some files seem to be corrupted

Posted: 21 Dec 2015, 16:22
by dennislittle
Hi,

If i download the second option on the page below i get an error while opening in Excel (file extention error). If i download the same file with filezilla from the server everyting looks fine. I already checked the versuin of phoca download. Can anybody explain how i can trouwbleshoot this error. Or does somebody know how to fix this.


[link removed - site blocked by antivirus]

Re: Some files seem to be corrupted

Posted: 21 Dec 2015, 19:59
by christine
Hi,

You are using: J 2.5.24. Make an update please to: J 2.5.28
In addition an important security fix: https://docs.joomla.org/Security_hotfix ... L_versions

Kind regards, Christine

Re: Some files seem to be corrupted

Posted: 23 Dec 2015, 11:46
by dennislittle
Hi Christine,

Did the update but still the same error.

Kind regards,

Dennis

Re: Some files seem to be corrupted

Posted: 23 Dec 2015, 12:34
by Benno
Hi,
try to set a new mime type:
backend --> Components --> Phoca Download --> Control Panel --> Options --> Downloads --> Allowed Files Types Download -->
insert this mime type:
{xlsx=application/vnd.ms-excel}
Save & Close

Or set: Ignore File Types Checking=Yes(only Download Parameters)
for testing.

Kind regards,
Benno

Re: Some files seem to be corrupted

Posted: 23 Dec 2015, 13:40
by dennislittle
Hi Benno,

Also not the fix. I cant find the Ignore File Types Checking=Yes(only Download Parameters) so i cant test this option.

Re: Some files seem to be corrupted

Posted: 23 Dec 2015, 14:08
by christine
Hi,

https://www.phoca.cz/documents/17-phoca- ... e-joomla-3
Ignore File Types Checking (Yes (only upload parameters) | Yes (only upload parameters in administration) | Yes (only download parameters) | Yes (download and upload parameters) | Yes (download and upload parameter in administration only) | No) Set if checking of file types will be ignored. If yes: Allowed File Types (Download), Allowed File Types (Upload), Disallowed File Types (Download), Disallowed File Types (Upload) will be ignored.
Kind regards, Christine

Hi Benno :)

Re: Some files seem to be corrupted

Posted: 23 Dec 2015, 14:16
by dennislittle
That is the reason that i cant find this option. We are not running 2.5.24

Re: Some files seem to be corrupted

Posted: 23 Dec 2015, 15:47
by christine
OK. Then find it here for J 2.5: https://www.phoca.cz/documents/17-phoca- ... parameters
I didn't check all of them, maybe this:
General:
Allowed File Types (Download) - Set allowed file types for frontend download. Default list of filetypes is not complete and should be modified to fit your needs.
Kind regards, Christine

Re: Some files seem to be corrupted

Posted: 23 Dec 2015, 20:41
by Benno
Hi,
Sorry, my mistake. The Ignore FileTypes Checking = Yes (only download parameter) parameter is available only in the version Phoca Download v3. Not in v2 :(

Kind regards,
Benno

Re: Some files seem to be corrupted

Posted: 29 Dec 2015, 15:22
by dennislittle
Nobody has other clues how to fix this problem?