Phoca Download Link Not Working

Phoca Download - download manager
FDigital01
Phoca Member
Phoca Member
Posts: 11
Joined: 11 Sep 2012, 04:06

Phoca Download Link Not Working

Post by FDigital01 »

I have recently upgraded to j 3.5.1 and since then the phocadownload link does not work. Click on the link and it goes to homepage, but in the downloads admin it registers a download.

I have checked the plug-in and it is enabled, I have the latest version - can anyone give me a clue as to why this is happening.

http://www.strategynavigator.com.au/test2

anyone? anyone?

When I set direct link to NO - i get the download page, with an error message - BUT I can still download the pdf.......... what could possibly be causing this............... is it a server setting? It worked before I moved servers, but I did not change anything on the phocadownload






anyone? anyone?
Last edited by FDigital01 on 02 May 2016, 02:44, edited 2 times in total.
User avatar
Jan
Phoca Hero
Phoca Hero
Posts: 48550
Joined: 10 Nov 2007, 18:23
Location: Czech Republic
Contact:

Re: Phoca Download Link Not Working

Post by Jan »

Hi, try to check this:
viewtopic.php?f=31&t=39408

if this help for you.

Jan
If you find Phoca extensions useful, please support the project
FDigital01
Phoca Member
Phoca Member
Posts: 11
Joined: 11 Sep 2012, 04:06

Re: Phoca Download Link Not Working

Post by FDigital01 »

Thank you, this is not really any help. I can upload the file and everything was working perfectly until i moved servers, but i cannot work out what would have affected the plug in this way.

As mentioned above it now works if i uncheck direct download but with an error message at the top of the page. very weird

If anyone anyone has an idea on how to fix this I would greatly appreciate it or I will have to uninstall phoca.

Thanks
User avatar
Jan
Phoca Hero
Phoca Hero
Posts: 48550
Joined: 10 Nov 2007, 18:23
Location: Czech Republic
Contact:

Re: Phoca Download Link Not Working

Post by Jan »

Hi, try to update to the latest version. (Phoca Download 3.1.2)

Try to disable SEF (for testing only), do you still get the error?

Is the file - accessible, authorized?
Jan
If you find Phoca extensions useful, please support the project
FDigital01
Phoca Member
Phoca Member
Posts: 11
Joined: 11 Sep 2012, 04:06

Re: Phoca Download Link Not Working

Post by FDigital01 »

sef disabled
file is accessible and authorised
3.1.2 installed component and plug in
all caching off

it worked perfectly on a different server.... but since moving to siteground this has stopped and now it won't even work with the error message.

this is amazingly difficult.... what could possibly be causing the problem
User avatar
Jan
Phoca Hero
Phoca Hero
Posts: 48550
Joined: 10 Nov 2007, 18:23
Location: Czech Republic
Contact:

Re: Phoca Download Link Not Working

Post by Jan »

Hi, hmmm, I really cannot say, for now I don't have any clue advice about some php or server setting which can influence it :idea:

Jan
If you find Phoca extensions useful, please support the project
Post Reply