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Preview: Restaurant Menu Pro wine list

Posted: 18 Jun 2009, 14:16
by willson
Preview of a wine list fails at http://example.com/index.php?option=com ... sk=preview
with blank pages or messages that it could not connect (in Firefox, IE, Chrome, Safari).

This occurs when the Setting for the Header of the winelist contains text like:
[AOC] (DenominaciĆ³n de Origin Calificada en EspaƱa [DOCa]).
Reducing the symptom to fewer characters it isolates to the problem being:
[x]

Matched square brackets with an alphabetic character between them.

I guess I'll just have to avoid that particular string sequence for the time being.

Re: Preview: Restaurant Menu Pro wine list

Posted: 18 Jun 2009, 14:58
by Jan
Hi, sorry I don't understand? Do you use some editor, isn't there any problem with editor and [x]?
Or do you use some system plugin which works with [] code?


I am testing it on all my test sites and don't see any problem there :(

see:
wine-list-code.png
:idea:

Jan

Re: Preview: Restaurant Menu Pro wine list

Posted: 18 Jun 2009, 16:09
by willson
Then it's probably my Apache server configuration. I will try it on localhost someday (a different Apache configuration) and see what happens.

Re: Preview: Restaurant Menu Pro wine list

Posted: 18 Jun 2009, 16:14
by Jan
Ok, see if there is some system plugin which can cause such problem too

Re: Preview: Restaurant Menu Pro wine list

Posted: 19 Jun 2009, 11:22
by willson
Definitely not a plugin problem. The preview ( http://example.com/index.php?option=com_phocamenu&view=winelist&tmpl=component&task=preview) doesn't even get logged as an access on the server. That is to say, the request does not get logged in the Access Log nor the Error Log. So it seems that it's getting blocked someplace in Apache or earlier.

It's not Windows Firewall, SpywareDoctor or Avira that's blocking the request.
Investigation continues.

Edit: My new workaround: Use [ and ] instead of the characters [and ] .

Re: Preview: Restaurant Menu Pro wine list

Posted: 19 Jun 2009, 12:22
by Jan
and the mod_security ?

Re: Preview: Restaurant Menu Pro wine list

Posted: 19 Jun 2009, 13:24
by willson
Not mod_security either. Those usually (always?) show up in the error log and usually throw a 500 error code.

This is giving an "Error 324 (net::ERR_EMPTY_RESPONSE): Unknown error." (which is additional information shown in Chrome; other browser s just throw blank or uninformative screens). 3xx errors from http are redirection errors but 324 is not an official http error code.

I'm guessng it's somewhere in the networking. I've seen some mention of WinSock - - haven't tried that yet. I did a ipconfig /flushdns but that didn't help either.

Carrying on regardless.

Re: Preview: Restaurant Menu Pro wine list

Posted: 19 Jun 2009, 16:39
by Jan
ok