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Opening category take more then 2 minutes

Posted: 01 Mar 2017, 13:36
by denisphi
Hello guys,
i have this kind of problem

when i'm on category views, any category i open it takes more then 2 minutes to open it

one is empty and one has just 5 pdf files. after upgrade site is working well, backend too and also when i choose to open fronmenu the view categories

i have problem only when i choose ONE category

http://www.ugdcecbg.it/documenti.html

how i can understand if there is some conflict or what?
thanks for help or any suggestion
Denis

Re: Opening category take more then 2 minutes

Posted: 02 Mar 2017, 18:16
by Jan
Hi, you should check other loaded parts on your site (e.g. the displaying of percentage, etc.) When you open one category and there are e.g. 5 files, only 5 items are loaded from database (plus on information about the category) - so there should not be any problem to load the data.

Try to see your errorLog on server and try to enable debug mode on your site (in Global configuration) to see the debug of loading the data. There you should see is some sql query or part of the site loads slowly.

When I see the site in web developer, the site is loaded quickly but the finishing depends on different javascript libraries somehow does not finish but why this should be maybe the question on the developers of the javascript libraries :idea:

Jan

Re: Opening category take more then 2 minutes

Posted: 02 Mar 2017, 21:04
by denisphi
Hi
ok
thanks i'll try to check..
thanks a lota

Re: Opening category take more then 2 minutes

Posted: 05 Mar 2017, 01:23
by Jan
Ok

Re: Opening category take more then 2 minutes

Posted: 30 Mar 2017, 11:01
by denisphi
Hello, unfortunately i didn't solvve the problem
can't understand from debug where is the error or if the error is on the MySql database

i create a new category and the problem is still, is only when i open a category of phoca download

any other idea for find the problem?
thanks a lot

Re: Opening category take more then 2 minutes

Posted: 01 Apr 2017, 15:05
by Jan
Hi, did you check the template (switch to another for test), did you check the modules loaded on the same page, did you check the system plugins loaded on the same page?

Jan