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Phoca download plug in destroyed the website

Posted: 03 Jun 2017, 21:41
by icbl
I just installed the Phoca Download plug in to the new Joomla 3.7.2 and back end/front end completely destroyed. Website has gone now.

I wanted upload screenshots but no option here unfortunately.

Update: I installed fresh Joomla website 372 and uploaded the plug in again. Confirmed. If you install it you will lose your website.

Re: Phoca download plug in destroyed the website

Posted: 03 Jun 2017, 21:53
by Benno
Hi,
Website has gone now.
Yes, because the Phoca Download Plugin is not able to work without the Phoca Download Component.
Disable the plugin via phpMyAdmin in:
yourprefix_extensions table.
Then install Phoca Download Component and enable the Plugin again.

Kind regards,
Benno

Re: Phoca download plug in destroyed the website

Posted: 03 Jun 2017, 22:05
by icbl
Yes I deleted and site got back to online.
On the download page I see only plug in. Where shoud I download the components?

Edit: You know what. I'll stay away from this product. Thank you so much at least website is up again.

Re: Phoca download plug in destroyed the website

Posted: 03 Jun 2017, 22:52
by Benno
Hi,
Where shoud I download the components?
https://www.phoca.cz/download/category/ ... -component

Kind regards,
Benno

Edit:
How to disable the Plugin: phpMyAdmin --> your database --> yourprefix_extensions --> plg_content_phocadownload --> Edit --> enabled=(it's now set to 1, you must set it to)0 --> Save (OK Button)
Now this plugin is disabled and you can access your site again.