I´m not receiving e-mail from Phoca Cart

[gplaser]

Jan,

I´m testing my store and I´m not receiving the orders in my e-mail. What should I do?

Best Regards,

Daniel

[gplaser]

Anyone could help me?

[christine]

Hi gplaser,

try with OPTIONS > General Options: https://www.phoca.cz/documents/116-phoc ... 80-options

Kind regards, Christine

[Jan]

Hi, there can different missing settings.

1) first try to see if your Joomla! sends the emails
2) second try to see if the order status has assigned the email function - if email should be sent when this order status changes - if there is set to whom the emails should be sent.

Jan