Page 1 of 2

map in article showing gray box

Posted: 24 Oct 2017, 19:29
by Brandon-aaws
Hi,

I am facing issue with phoca maps showing gray box in articles.My joomla version is 3.8.1, phoca maps 3.0.4. There are various markers set on the home page and individual maps also on single article. None of the map is working on any of the page.

Also it is not working with https. Have tried all the steps on all the post regarding the issue. But none of the things working for me.

My site is http://www.thetorontobeaches.com/

Can I am get help to fix this.

Thanks
Brandon

Re: map in article showing gray box

Posted: 26 Oct 2017, 22:36
by Jan
Hi, what is the version of the plugin? What of the component?

Jan

Re: map in article showing gray box

Posted: 10 Nov 2017, 16:52
by Brandon-aaws
Hi Jan,

Joomla version is 3.8.2 php version is 5.6 phoca map version for component and plugin is 3.0.4 downloaded today and updated on site.

Thanks
Brandon

Re: map in article showing gray box

Posted: 13 Nov 2017, 16:35
by Jan
But where to problem occurs? In component or in plugin?

Jan

Re: map in article showing gray box

Posted: 20 Nov 2017, 17:38
by Brandon-aaws
Hi,
Its a plugin pulled in article.

https://www.thetorontobeaches.com/
https://www.thetorontobeaches.com/t-o-b ... -park.html

And here is link for component menu.
https://www.thetorontobeaches.com/maplink.html
Here it shows correctly.

Thanks
Brandon

Re: map in article showing gray box

Posted: 24 Nov 2017, 19:12
by Brandon-aaws
Hi,
Any update for me please.

Re: map in article showing gray box

Posted: 26 Nov 2017, 14:53
by Jan
Hi, the difference on your site between the plugin and the component is that the plugin does not call the api: maps.googleapis.com

But really hard to say why? Do you really run the latest plugin?
Try to download it now and reinstall (only the plugin) :idea:
Jan

Re: map in article showing gray box

Posted: 01 Dec 2017, 16:24
by Brandon-aaws
Hi,

Downloaded this and installed on site.
https://www.screencast.com/t/eVrcOKOO

I removed the earlier plugin and added it again the latest one. It seems it has helped to fix the issue.

Thanks for your help and suggestions.

Thanks again
Brandon

Re: map in article showing gray box

Posted: 03 Dec 2017, 20:04
by Jan
Ok

Re: map in article showing gray box

Posted: 16 Jan 2018, 08:13
by enoch
Hi,
I have the same issue on my web site - using phoca 3.0.4. and the map shows in article as a grey box.
I have added google api as best I can, and have re-installed phoca just in case this was the issue.
See https://www.stepforward.it/index.php/wh ... sultant-it
Can you help?