Phoca Forum

Hello,

there is following problem. At backend I cant find Phocadownload component. I have enclosed
a picture of the backend.

Otherwise Phocadownload is working without trouble at frontend.

Website is working with Joomla 3.8.1, PhocaDownlaod 3.1.4. I have
updated it from 3.1.2 to 3.1.4 today when I discovered the problem.

Regards
Dietmar

Hi, do you mean, that the menu link in administration is missing?

Jan

Yes I can't open the administration of PhocaDownload at Backend

Hi, there were some guides regarding this problem (when Joomla! does not display a menu link to component), try to see:
viewtopic.php?t=39505

Jan

Is there an other solution, that I can open and work with phocadownlaod in backend again. I have
inserted the sql file without success.

Now I have tried to solve the problem and I have installed phocadownload component again.
After the new installation there was showed the backend of phocadownload. Then I could
insert a new file for download. This shows, that the component is working well.

The big problem stays, because the component menu doesn't show the menu item phocadownload.

Hi, this seems like Joomla! has something wrong stored in extension table

When this happens, for users it helped to remove the extension completely and install it again:
https://www.phoca.cz/documents/16-jooml ... m-manually

But this will of course delete or data, so backup is needed (export/import of data)

Jan

Hello Jan,
how can I do import/export. I haven't found any button at backend.
Which files or data of db have I to backup?
Regards DIetmar

Hi, see:
https://www.phoca.cz/development/50-joo ... o-joomla-3 (backuping and reinstalling is in fact the same procedure like export/import)

Jan

Hello Jan,
I have deinstalled and new installed PhocaDownlaod, it is now working fine again.
But now my problem is, that Phoca Maps is disappeared. Is there any correlation?

I have deinstalled and installed again PhocaMaps and both components are working.
Do you know the reason for this problem.

Regards Dietmar