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Can't access files - Forbidden

Posted: 09 Jan 2018, 23:23
by nmron
Until recently, everything worked just fine. Been using Phoca Download for over two years with absolutely no trouble.
Then some of my users told me they could not access files.
I have now discovered that nearly all my files are getting - Forbidden access when I try to download them.
Funny thing is, 2 out of 9 the folders still seem to work ok - i.e. I can still download the files in these 2 folders ok. Strange, but I can't see anything odd.
I am running 3.8.3 and the latest version of Phoca download 3.1.4

Soes anyone have any ideas on this ?

thanks

Re: Can't access files - Forbidden

Posted: 14 Jan 2018, 01:29
by Jan
Hi, can you paste a screenshot of the error? To know which part of your server produces it?

Jan

Re: Can't access files - Forbidden

Posted: 14 Jan 2018, 17:35
by nmron
Hi Jan

I resolved this problem by setting DISPLAY FILE VIEW = YES. Immediately everything starting working again. I do not know why this fixed it, and it's adding an additional step before download, but it's all back to normal now.
Perhaps you have seen this before ?

thanks

Re: Can't access files - Forbidden

Posted: 18 Jan 2018, 23:35
by Jan
Hmm, there should not be a dependency to the access :idea: :idea:

Jan