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Order
Posted: 22 Jan 2018, 22:02
by mokro
Hello,
The Phoca Cart module can remind you of an order?
may be email notification or other feathers ?
Re: Order
Posted: 23 Jan 2018, 00:20
by Jan
The Phoca Cart module can remind you of an order?
Hi, what you exactly mean? If the order is done, customer can get an email (depends on order status) and selected user(s) will be informed too (if set in order status.
Jan
Re: Order
Posted: 24 Jan 2018, 11:27
by mokro
Jan wrote: ↑23 Jan 2018, 00:20
The Phoca Cart module can remind you of an order?
Hi, what you exactly mean? If the order is done, customer can get an email (depends on order status) and selected user(s) will be informed too (if set in order status.
Jan
Good, where i can settings?
Re: Order
Posted: 24 Jan 2018, 11:43
by christine
Hi,
maybe here:
https://www.phoca.cz/documents/116-phoc ... nistration > Order Statuses > General Options
Kind regards
Christine
Re: Order
Posted: 25 Jan 2018, 09:50
by zipas
Hello! I can not find in the settings what would happen if I received a letter about the status of the order to the administrator, that is, the store makes out an order, and I as an administrator do not see a letter in the mail about the new order?
Re: Order
Posted: 25 Jan 2018, 15:52
by Jan
Hi, did you set "email others" form field in order statuses. One mail goes to customer, other for all listed in "email others" form field. You can set different text for both groups.
Jan
Re: Order
Posted: 26 Jan 2018, 19:27
by mokro
oh, i have problem..
"email others" work only with first email,
and email not deliver for gmail
Re: Order
Posted: 26 Jan 2018, 20:37
by mokro
oh, number two
where i can edit email message?
Re: Order
Posted: 28 Jan 2018, 11:54
by Jan
Hi, the email message you can edit in order status. Testing now with more mails and all get the email.
Testing gmail account and it seems, there is some security limit. When the email is set for others, it is send in BCC (hidden copy) so other users don't see other emails. This is send by Joomla! email features (which are based on standard email delivery libraries). So I would say, there is some security limit by Google account
Jan
Re: Order
Posted: 29 Jan 2018, 08:26
by mokro
Jan wrote: ↑28 Jan 2018, 11:54
Hi, the email message you can edit in order status. Testing now with more mails and all get the email.
Testing gmail account and it seems, there is some security limit. When the email is set for others, it is send in BCC (hidden copy) so other users don't see other emails. This is send by Joomla! email features (which are based on standard email delivery libraries). So I would say, there is some security limit by Google account
Jan
Thanks