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Can't update Phoca Maps Content Plugin

Posted: 30 Aug 2018, 04:47
by a2zcs
Just updated Phoca Maps with no issue, tried to update the plugin and I get this error:
Warning
Copy failed: /home/hpmain/public_html/tmp/install_5b875967deaa7/phocamaps.php to /home/hpmain/public_html/plugins/content/phocamaps/phocamaps.php
JInstaller: :Install: Failed to copy file /home/hpmain/public_html/tmp/install_5b875967deaa7/phocamaps.php to /home/hpmain/public_html/plugins/content/phocamaps/phocamaps.php
Plugin Update: Could not copy files from the source.


Why would the component install/upgrade ok, but not the plugin?

Re: Can't update Phoca Maps Content Plugin

Posted: 02 Sep 2018, 01:10
by Jan
Hi, I think, this is much more a question on joomla.org forum and extensions are installed by Joomla! extension manager.
Which Joomla! version do you use? Which Phoca Maps Plugin version did you install? Are permissions and ownership of folder and files properly set on your server?
Jan

Re: Can't update Phoca Maps Content Plugin

Posted: 04 Sep 2018, 17:18
by a2zcs
Hi Jan,
Joomla version 3.8.12
Plugin Version 3.0.5
Files and Folders ownership & permissions verified 644 & 755

Re: Can't update Phoca Maps Content Plugin

Posted: 06 Sep 2018, 10:40
by Jan
Hi, try to see errorLog on your server if there is no some more detailed info ( https://www.phoca.cz/documents/16-jooml ... rs-on-site ), try to enable debug mode in Joomla! configuration, maybe you get more info.

Jan

Re: Can't update Phoca Maps Content Plugin

Posted: 11 Sep 2018, 02:17
by a2zcs
OK, Uninstall an earlier version of the plugin and it let me install the current version of 3.0.5, however it caused a white screen. Error shown with error reporting enables is:

Warning: require_once(/home/hpmain/public_html/administrator/components/com_phocamaps/helpers/phocamapsmaposm.php): failed to open stream: No such file or directory in /home/hpmain/public_html/plugins/content/phocamaps/phocamaps.php on line 72

Fatal error: require_once(): Failed opening required '/home/hpmain/public_html/administrator/components/com_phocamaps/helpers/phocamapsmaposm.php' (include_path='.:/opt/cpanel/ea-php70/root/usr/share/pear') in /home/hpmain/public_html/plugins/content/phocamaps/phocamaps.php on line 72

Re: Can't update Phoca Maps Content Plugin

Posted: 16 Sep 2018, 11:17
by Jan
Hi, which component version did you install?

Jan

Re: Can't update Phoca Maps Content Plugin

Posted: 17 Sep 2018, 15:51
by a2zcs
I have 3.0.4 installed

Re: Can't update Phoca Maps Content Plugin

Posted: 17 Sep 2018, 16:28
by christine
Hi,

current version of component is: 3.0.5 https://www.phoca.cz/download/category/ ... -component

Kind regards
Christine

Re: Can't update Phoca Maps Content Plugin

Posted: 18 Sep 2018, 15:17
by a2zcs
Thanks Christine!
Very odd, the phocamaps "Check for Update" tells me that 3.0.4 was the current version so it never occurred to me to go look at the site for another version. That did fix the problems.
OK, so now the "Check for Update" shows the current version to be 3.0.4 and the installed version to be 3.0.5.
Website needs to be updated, perhaps?

Re: Can't update Phoca Maps Content Plugin

Posted: 18 Sep 2018, 19:36
by christine
Hi,

does it mean, it works now and you hv installed 3.0.5?
I will inform Jan about the xml update server. Thank you for your information.

Kind regards
Christine