Page 1 of 2

Paypal Not Working

Posted: 07 Oct 2018, 16:25
by ROBBIEBOY
I can't get Phoca Cart to connect to Paypal to complete transactions. Paypal standard plugin is enabled. I have tested on two different Paypal accounts, both work via simple forms. Have I missed and option? Do I need an API?

Thanks in advance.

-Rob

Re: Paypal Not Working

Posted: 09 Oct 2018, 17:00
by Jan
Hi, there is no need for API. Which version of Phoca Cart do you use?

Jan

Re: Paypal Not Working

Posted: 09 Oct 2018, 17:43
by ROBBIEBOY
Jan:

Installed 3.1.2

https://liveatmoes.com/store

Re: Paypal Not Working

Posted: 09 Oct 2018, 17:47
by Jan
Hi, update to 3.1.3

today I have tested the PayPal connection with success:
viewtopic.php?f=44&t=59193&p=153217#p153217

1) Update to 3.1.3
2) Enable system log
3) After Payment check the system log.

Log
Image

Changed status by PayPal answer:
Image

Jan

Re: Paypal Not Working

Posted: 09 Oct 2018, 18:02
by ROBBIEBOY
Sry, where do I enable system log?

Re: Paypal Not Working

Posted: 09 Oct 2018, 18:07
by ROBBIEBOY
I updated to 3.1.3
I enabled system log
submitting cart purchase returns Paypal shopping cart error "Things don't appear to be working at the moment. Please try again later."

Re: Paypal Not Working

Posted: 09 Oct 2018, 18:18
by Jan
Hi, can you paste a screenshot of the error?

Re: Paypal Not Working

Posted: 09 Oct 2018, 18:21
by Jan
EDIT - I have tested in on your website and see it now. What happens when you switch to sandbox mode of the PayPal, do you get the same problem?

How looks the form which is sent to PayPal? Can you paste it here (you can find it in system log)

Re: Paypal Not Working

Posted: 09 Oct 2018, 18:49
by ROBBIEBOY
I am not able to use BBCodes to link the image. How can I share an image in this thread?

Re: Paypal Not Working

Posted: 09 Oct 2018, 18:55
by ROBBIEBOY
Direct image links.

System log
https://liveatmoes.com/images/system-log.png

Paypal landing page for bot Sandbox and live
https://liveatmoes.com/images/paypal-landing.png