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Unable to upload images through front end
Posted: 03 Nov 2018, 20:04
by Stjamesadmin
I am the superuser for our website using Joomla 3.9 and Phoca Gallery 4.3.10.
I can upload photos through the backend but I am trying to set up my gallery so that other users can upload to the gallery, however even I can't upload through the frontend, I'm not getting any error messages, I am set up with upload rights for the categories and also owner for some of them. The front end module is showing. Please can someone give me further advice, I have read through the user guide several times so must be missing something
Re: Unable to upload images through front end
Posted: 04 Nov 2018, 12:29
by Benno
Hi,
do you use UCP Single File Upload or Multiple File Upload?
I have just tested the Single File Upload with expected results. See image:
Joomla 3.9 and Phoca Gallery 4.3.10.
Kind regards,
Benno
Re: Unable to upload images through front end
Posted: 04 Nov 2018, 14:08
by Stjamesadmin
I have tried both multiple and single via ucp without success do I think a setting must be wrong
Re: Unable to upload images through front end
Posted: 04 Nov 2018, 15:15
by Benno
Hi,
this are my settings, perhaps it helps...
Kind regards,
Benno
Re: Unable to upload images through front end
Posted: 04 Nov 2018, 16:18
by Stjamesadmin
Hi Benno,
Thanks for your reply, most of my settings mirrored yours, those that didn't, I have changed. Unfortunately that still hasn't resolved the issue. I am still learning Joomla and so I suspect something else is wrong. I appreciate your assistance.
david
Re: Unable to upload images through front end
Posted: 04 Nov 2018, 16:35
by Stjamesadmin
Further update, I can create subcategories in the frontend UCP
Re: Unable to upload images through front end
Posted: 04 Nov 2018, 17:04
by Benno
Hi,
be aware the limitation of image sizes. (Max size 3.00MB)
and Max. Resolution 3072x2304px
Kind regards,
Benno
Re: Unable to upload images through front end
Posted: 04 Nov 2018, 17:06
by Stjamesadmin
Yes I'm aware of the image sizes, they load ok in the backend. The images are all well within the tolerances.
David
Re: Unable to upload images through front end
Posted: 04 Nov 2018, 17:19
by Benno
Hi,
try to get any error messages, if the frontend image upload still don't work.
Kind regards,
Benno
Re: Unable to upload images through front end
Posted: 04 Nov 2018, 17:25
by Stjamesadmin
Hi, yes I'm puzzled too... I don't even get any error message when I use single image upload
On Multiple File Upload, I just get:
Count of not uploaded (failed) images: 1
Is there anyone from Phoca who can access my site if I give them permission
David